Shipping policy

Local/Domestic shipping is made through a third-party courier company. Please allow up to 2-3 business days maximum for delivery. Standard delivery charge is 25.00 AED. Orders above 500.00 AED will have the delivery charge waived.

International shipping is handled by DHL or SMSA. Customers can choose what shipping method they prefer on the checkout page. Estimated Shipping charges as accessible on the cart page and on the checkout page.

IMPORTANT: Additional Customs Duties and/or Taxes for international shipments are to be paid by the recipient to their respective government agencies and is the sole responsibility of the recipient. Vektra Computers LLC nor the third-party courier is liable to these additional charges.

In case of package being damage during transit, Vektra will not be held responsible for any damage to the goods.