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FAQs

1. What sizes and resolutions are available in your touch screen monitor collection?
Touchscreen monitors are available in various sizes and resolutions to suit different needs and preferences. Common sizes range from smaller displays around 15 inches to larger displays exceeding 27 inches or more. Resolutions can vary widely, but common options include: 
HD (720p) resolution: 1280 x 720 pixels
Full HD (1080p) resolution: 1920 x 1080 pixels
Quad HD (1440p) resolution: 2560 x 1440 pixels
Ultra HD (4K) resolution: 3840 x 2160 pixels
These sizes and resolutions offer flexibility for different applications, from compact touch displays for kiosks or POS systems to larger touchscreen monitors for interactive presentations or digital signage.

2. What is the refresh rate of your touch screen monitors?

The refresh rate of touchscreen monitors can vary depending on the model and manufacturer. Common refresh rates for touch screen monitors typically range from 60Hz to 144Hz, with some high-end gaming-oriented models offering even higher refresh rates for smoother interaction and responsiveness. However, for most general-purpose touch applications, a 60Hz refresh rate is sufficient for a smooth user experience. 

3. How do I properly clean and maintain my touch screen monitor?
To properly clean and maintain your touch screen monitor
Power off and unplug the monitor.
Use a soft, microfiber cloth to wipe the screen.
Dampen the cloth with water or a mild cleaning solution if needed.
Avoid harsh chemicals or abrasive materials.
Dry the screen thoroughly with a dry cloth.
Clean the edges and ports with a dry cloth or compressed air.
Regularly clean the monitor to prevent buildup of dirt and debris.

4. Are there any special drivers or software required to use the touch screen functionality?
Yes, special drivers or software are often required to use the touch screen functionality on a computer. These drivers enable the operating system to recognize and interpret touch input from the screen accurately.

5. Do the monitors support multi-touch gestures?

Yes, many touch screen monitors support multi-touch gestures, allowing users to perform various actions such as pinch-to-zoom, rotate, swipe, and tap with multiple fingers simultaneously.

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Memory / Rams FAQs

No, desktop and laptop memory (RAM) modules are generally not interchangeable due to differences in physical size, form factor, and pin configurations. Desktop RAM modules typically use DIMM (Dual Inline Memory Module) slots and have larger physical dimensions, while laptop RAM modules use smaller form factors like SO-DIMM (Small Outline DIMM) and have different pin layouts to fit within the space constraints of laptops. Therefore, it's essential to use memory modules specifically designed for your desktop or laptop computer.

  • For gaming, faster RAM can enhance overall system performance by reducing loading times, improving frame rates, and providing smoother gameplay, especially in CPU-intensive games. Look for DDR4 or DDR5 RAM modules with speeds ranging from 3200MHz to 4800MHz or higher, depending on your budget and system compatibility.
  • For professional applications such as video editing, 3D rendering, or graphic design, faster RAM can improve multitasking, rendering times, and overall workflow efficiency. Opting for higher-speed RAM with ample capacity (16GB or more) and low latency can lead to noticeable performance gains in these tasks.
  • DDR4:Lower data transfer rates compared to DDR5. Limited memory densities compared to DDR5. Operates at higher voltages compared to DDR5. Commonly used in older systems and remains widely available. Generally lower cost compared to DDR5 due to older technology.
  • DDR5:Higher data transfer rates compared to DDR4.
  • Offers higher memory densities compared to DDR4.
  • Designed to be more power-efficient compared to DDR4.
  • Requires motherboards and CPUs specifically designed to support DDR5.
  • May be initially more expensive than DDR4 due to newer technology.

Vektra Workshop services includes full PC assembly and parts upgrade. Technician can do the work for both.

For gaming: DDR4 RAM with speeds between 3200MHz to 4800MHz and capacities of 16GB to 32GB.For professional use: DDR4 RAM with speeds between 3200MHz to 4800MHz and capacities of 32GB to 64GB, potentially considering ECC RAM for critical data processing.

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